Job Purpose & Scope

Responsible for the oversight of the fiduciary administration of personal trust accounts performed by Bank employees as well as maintaining and implementing relevant procedures and guidelines related to the administration of personal trust accounts.

Essential Job Functions

Provides ongoing and continuous guidance to all Trust employees on administrative, regulatory and legal matters related to trusts under current administration and prospective trustee appointments.
Reviews and/or approves documents including, but not limited to: trust documents, acceptances, resignations, declinations, decantings and modifications, receipts, release and indemnification agreements, court petitions, and settlement agreements.
Oversees specialized lines of trust administration, including Directed and Delegated trusts and Special Needs trusts, and maintains suggested trust language and forms related to the administration of specialized trusts.
Oversees the administration of PHI assets in personal trust accounts to ensure proper handling.
Serves as fiduciary counsel to Trust Department and Division in pre-litigation situations and matters, identifying when to engage outside counsel and works with outside counsel in all litigation matters involving the Trust Department, and the broader Division.
Ensures procedures governing the administration of personal trust accounts are consistent with regulations, statutes and Bank policy and appropriately mitigate risk. Identifies additional procedures to be implemented to facilitate compliance with laws and regulations, as well as mitigating risk, and works with compliance and risk officers to draft and adopt procedures.
Serves as the chairperson of the Trust Administrative Committee (“TAC”), reviews all TAC submissions, requests clarification for requests as needed prior to meeting, guides discussion during meeting and reviews TAC minutes prior to dissemination.
Participates with compliance officers, risk officers and trust officers to ensure successful audits and regulatory exams.
Leads engagement with outside accounting firm for preparation and filing of all tax returns for the Trust Department and oversees tax compliance matters for the Division.
Prepares and presents continuing education and training to the Trust Department on current developments, issues concerning the administration of personal trusts, new procedures and guidance.
Educates counterparts within Division regarding trust, tax and estate planning matters to facilitate promotion of Division’s personal trust and planning capabilities.
Serves as liaison between personal trust officers and other departments in the Division (e.g., Operations and Investments) to ensure proper execution of administrative functions.
Identifies opportunities to engage with centers of influence throughout Division footprint and facilitates introductions and networking events for business development.
Seeks opportunities to write and present on various trust topics at appropriate venues and travels as needed to attend industry events.
Participates in Trust Committee meetings, as needed.
Engages in continuing education to stay up to date with applicable probate and trust law, fiduciary income tax, technical knowledge of federal estate, gift and GST tax and multi-state estate and tax planning issues.
Conducts effective internal and external presentations.
Participates in business development activities related to personal trust services, as needed.
Regularly exercises discretion and judgment in the performance of essential job functions.
Maintains good punctuality and attendance to work.
Follows Bank policy, procedures, and guidelines.

Knowledge, Skills & Abilities

Comprehensive knowledge and understanding of applicable probate and trust law; technical knowledge of federal estate, gift and GST tax; understanding of multi-state estate and tax planning issues.
Ability to interpret legal documents.
Ability to work in a team environment both internally and externally with clients’ advisors and centers of influence.
Ability to demonstrate effective customer service skills.
Ability to communicate effectively both verbally and in writing.
Ability to demonstrate effective presentation skills.
Ability to demonstrate effective organization, critical thinking, analytical and problem-solving skills.
Ability to work effectively and demonstrate flexibility in a continually changing environment.
Ability to work without close supervision.
Ability to demonstrate initiative to accomplish work objectives.
Ability to demonstrate effective leadership and business development skills.
Ability to train, supervise and develop staff.
Ability to maintain confidentiality on behalf of trust clients.
Skill in using computer and Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

Basic Qualifications

Basic Qualifications:

Juris Doctor degree, required.
10+ years’ experience as a trust and estate attorney, personal trust administrator, or other relevant experience, required.

Preferred Qualifications

Experience with high net worth planning and administration, preferred.
Active State Bar license, preferred.

Job Expectations

Job Expectations: Operate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

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EEO Statement

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

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