Description
Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.
What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.
Start your career in public service. The Georgia Department of Human Services (DHS), Division of Aging Services (DAS) - Public Guardianship (PG) is seeking candidates for the position of
Advocate 3 (Guardianship Lead Worker).
This position will be located based on the selected candidate's area of residence and will be expected to travel to the following offices in the counties of: Chatham, Toombs, Ware, Lowndes and surrounding areas.
JOIN OUR TEAM!!!
Job Description
Pay Grade: I
Under broad supervision, provides assistance to victims in the alleviation of financial, emotional, and physical consequences of victimization. Provides information and referral services and assistance with outreach and public awareness activities. May serve as lead worker.
Role And Responsibilities
- Provides guardianship case management services in accordance with guardianship law, the probate court order and letters establishing guardianship, and Department policies and procedures.
- Arranges for the support, care, education, health, and welfare of the guardianship client by developing care plans that provide for the coordination, implementation, and monitoring of services and/or supplies for the guardianship client.
- Practices surrogate decision-making for the guardianship client that reflects least restrictive alternatives and taking in account the person’s expressed desires and beliefs.
- Considers the needs, wishes and resources available to the guardianship client when providing guardianship case management services.
- Advocates on behalf of the guardianship client.
- Works cooperatively with the guardianship client’s trustee, conservator, representative payee, or other fiduciary individual to coordinate a plan to ensure the person’s financial needs are met.
- Provides information and education to guardianship clients, families, providers, agencies, professionals, and other stakeholders in the community in the assigned multi-county area.
- Documents case management actions in the case record as required by Department policy.
- Acts as a mandated reporter of cases of abuse, neglect, or exploitation and makes other reports as required by law, policy or procedure.
- Performs other professional responsibilities as assigned.
In addition to the duties above, the Guardianship Lead Worker will:
- Performs administrative duties at the direction of the supervisor.
- Provides consultation on cases and assists staff in resolving problems encountered in work assignments and provides needed assistance with decision making and policy questions.
- Reads case records for peer review and quality assurance purposes and provide input into the performance evaluation process.
- Provides on-the-job training to staff and serves as a mentor to fellow workers.
- In the absence of the Supervisor, plans and organizes the unit’s work to meet the organization’s objectives. Goals and objectives are consistent with the organization’s mission.
- Delegates and/or assigns and prioritizes work in keeping with employee skill levels, workloads, and completion timeframes.
- Approves leave for other workers, in consultation with District Mgr.
- Communicates organization’s goals and objectives to staff.
- Monitors progress and productivity of assigned staff.
- Evaluates programs, procedures, and processes on an interim basis, as designated by the supervisor.
- Serves as the primary Community Outreach/Education liaison for the unit.
- Makes presentations as requested on Guardianship’s role, aggregate data specific to the community for organizations such as Rotary Club, Kiwanis Club, churches, etc.
- Serves on multi-disciplinary teams.
Core Competencies
- Provides services and information to and honors all of the State’s commitments to internal and external customers by providing helpful, courteous, accessible, responsive, and knowledgeable service.
- Cooperates with others to accomplish common goals and works as a team player within and across departments to achieve shared goals. Treats others with dignity and respect, maintains a friendly demeanor and values the contributions of others.
- Delivers consistently required business results and meets achievable yet aggressive goals. Complies with quality standards and meets deadlines. Maintains focus on agency and State goals.
- Displays honesty, accountability, and a strong commitment to his or her public duty and presents oneself as a credible representative of the agency and State to maintain the public trust.
- Demonstrates ability to make sound judgments and develops effective, viable solutions to drive the effectiveness of the Department and State.
- Has excellent oral, written, presentation, and interpersonal communication skills.
- Is strongly proficient in the use of Microsoft Office Suite and/or standard software applications typically used in a corporate office environment.
Minimum Qualifications
- Associate degree in a related field from an accredited college or university AND four (4) years of job-related experience;
OR
- Two (2) years of experience at the lower level Advocate 2 (SSP081) or position equivalent.
Preferred Skills/Qualifications: Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following education/skills/experience:
- Two years experience as a Guardianship or APS Case Manager
- Experience working with a specific issue facing client populations such as family violence, crisis intervention, substance abuse, services to the elderly disables.
Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.
Additional Information
For more detailed information about the Georgia Department Human Services
https://dhs.georgia.gov/
Employment Information
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.
DHS is an Equal Opportunity Employer
If you require accommodations under the Americans with Disabilities Act (ADA), email request by the closing date of this announcement to: @HRHelpline
The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
In addition to a competitive salary, DHS offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. Visit http://team.georgia.gov/ for more information.
Insurance
Health, dental, vision, legal, disability, accidental death and dismemberment, healthcare and childcare spending accounts, and life insurance plans are available.
Health Benefits: 1-800-610-1863 State Health Benefit Plan
Flexible Benefits: 1-877-342-7339 GA Breeze Portal
Retirement
State employees participate in the Employee's Retirement System. Contributions are based on a percentage of salary and service date entry
Employee Retirement System: 1-800-805-4609 ERS Website
Deferred Compensation
Tax shelter plans are available that enable employees to provide for greater retirement security. Fund programs are available in both 457(k) and 401(k) plans.
Peach State Reserves: 1-877-342-7339 ERS / Peach State Reserves
Credit Union
Employees are eligible to become members of the Atlanta Postal Credit Union and Georgia United Credit Union
01
What is your highest level of education completed?
- Doctorate Degree
- Master's Degree
- Bachelor's Degree
- Associate's
- High School/GED
02
How many years of experience do you have providing guardianship case management services with guardianship law? (e.g Arranges for the support, care, education, health and welfare of the guardianship client)?
- None
- Less than 1 Year
- 1+ Years
- 2+ Years
- 3+ Years
- More than 4 Years
03
Do you have experience working with specific issue facing client populations such as family violence, crisis intervention, substance abuse, services to the elderly or disabled (Experience must be shown on application)?
04
Do you have experience promoting Human Services Programs throughout the community by establishing relationships with local schools, service providers, community groups, churches, senior programs, youth programs and others?
05
How many years of administrative and supervisory responsibility do you have in a professional field?
- None
- Less than 1 Year
- 1+ Years
- 2+ Years
- 3+ or more Years
06
Do you have ALL of the following: Possession of a valid driver's license, access to a reliable automobile, and proof of automobile insurance for required work-related travel?
