We’re Vanquis Banking Group plc, a FTSE All Share company and a leading specialist bank, established in 1880. We lend responsibly, providing tailored products and services to 1.75 million UK customers through Vanquis, Moneybarn, and Snoop.
Lending responsibly and acting responsibly has always been at the centre of everything we do. What’s more, helping to aid financial inclusion and social mobility for our customers and the communities they live in, is a big part of why we’re here.
We offer credit cards and loans as Vanquis, Vehicle Finance as Moneybarn and through the award-winning fin-tech brand Snoop, our group provides people with a free credit score and personalised insights to help them better manage and understand their finances. All our credit products are delivered online and are built with customer flexibility in mind. We have a great team of colleagues working in our call centres and offices to support our customers and the development of more products to help meet their needs.
Our purpose is simple: to deliver caring banking so our customers can make the most of life’s opportunities.
Role purpose
This role will act as Executive Assistant to the executive and board as part of a shared services executive support team and will encompass a wide range of support and administrative activities and tasks which will vary and are subject to change depending on executive/board allocation.
Key Responsibilities
- Provision of executive level administrative support to the executive and board on a 1:2+ ratio depending on size of function
- Diary management - using Microsoft Outlook to include, booking appointments, arranging meetings, conference calls, with an understanding of critical meetings, and subject matter, prioritising as appropriate
- Email management – proactive approach to managing executive and board various inboxes including responding, drafting, flagging, filing and following up
- Sending and responding to meeting invites. preparing meeting documentation and first point of contact for all visitors for board and executive and board when in the office
- Assisting with the production and formatting of management reports, presentations, minutes, meeting actions, and internal and external communications as requested, to high standards and to strict deadlines.
- Familiarise and coordinate with internal and external stakeholders building key relationships.
- Working with the other EAs as part of a shared services team, with flexibility to provide administrative support across the executive and board as required and provide cover as necessary actively working towards the interests of the whole team
- Co-ordinate travel arrangements for executive and board
- Provide ad hoc support to exco-1/direct reports including diary management and travel arrangements
- Ad hoc functional support for specific executive and/or board according to team priorities and areas of focus
What you bring to the team
- Extensive EA experience at executive level within Financial Services sector
- Previous experience working in a fast-paced operational environment
- Excellent organisational skills, discretion, integrity and the ability to handle complex and sensitive matters with professionalism
- Strong written and verbal communications skills
- Confident and professional with an ability to use own judgment and work independently
- Excellent attention to detail in all administrative tasks
- Ability to interact with high level stakeholders with professionalism and diplomacy
- Essential to be flexible to work outside core hours when necessary and to be punctual and reliable with functionality for home working – reliable internet connection / dedicated work space.
- Strong MS Package skills – Outlook | Excel | PowerPoint | Teams
- Strong diary and inbox management
- Strong written and verbal communication skills
- Ability to use initiative, problem solve and delegate as needed.
Location: London, Bradford, Petersfield or Chatham
Benefits: At Vanquis Banking Group we believe in looking after our colleagues, so we do our best to create a rewarding, engaging, and supportive work environment across our various divisions.
We let our colleagues know we appreciate their hard work by offering competitive salaries, discretionary annual bonus, 25 days holiday up to 30 days (depending on service), pension scheme with matched company contributions up to 10%, 1 paid day to ‘give back’ benefits, and a Group wide recognition scheme. All colleagues are eligible to join a pension scheme, and, after six months’ service, you can join our ‘Save as you Earn’ and 'Buy as you Earn' schemes.
We offer a range of training and development opportunities to help each of our colleagues maximise their potential, whatever their role. From your first day working with us, we’ll help you settle into your new role and are happy to talk to you about your career aspirations.
Working Pattern: Our working style is hybrid, but we recognise the importance of
collaborative working with our working with our colleagues often 2 days per week in one of our offices . More office-based working may be required during project rollouts or when we have a higher number of users in the office.
What to expect next: Our average process takes up to 4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team throughout the process.
As this role involves working within a regulated environment any offer will be subject to satisfactory background checks including criminal record check, credit check, fraud check and employment references.
Your working life: If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance. A fear of losing your current working flexibility shouldn't hinder you from applying for new opportunities, which is why we aim to match your existing flexible working arrangements where possible.
Equal Opportunity Statement
Here at Vanquis Banking Group, we embrace everyone’s unique strengths and identities to be themselves at work. Regardless of how you identify yourself, your sexual orientation, martial or civil partner status, race, colour, nationality, ethnic or national background, faith, disability, or age – your experiences and background help enrich our teams, and most importantly help support our customers in the best way possible. At the end of the day, its our people that help us to fulfil the reason why we’re here in the first place: to help put people on a path to a better everyday life.
If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available to help. You can contact us at talent.acquisition@vanquis.com
